Privacy & Security

We use information you provide to manage your solar inquiry, project, referrals, recruiting application, or customer incentive. Enter tax information only through the designated document upload section, never in notes or messages.

Solar review and bill reports

You can request a free in-person review without uploading a bill or creating an account. Choose an available date and time to book a free one-hour visit, Monday through Sunday between 9:00 a.m. and 9:00 p.m. Pacific. Your contact information, visit address and appointment are saved with our team. We may call about your booked visit. An optional, unchecked consent box lets you request an appointment confirmation text through Twilio; this does not authorize marketing messages. Message and data rates may apply. Reply STOP to opt out or HELP for help. You can book without text consent.

Creating a free bill report saves your contact information, selected bill files and report with Leverage Our Sun as an inquiry. No account, login or email verification is required. Your browser receives a private, temporary access cookie for its own submission, available for 24 hours. This does not give access to previous customer records based on an email address. Bills are sent to our AI processing provider to extract usage information. Results may contain mistakes and should be checked against the original bill. Your submission remains available to authorized team members for review. A report alone does not request a sales call, text or appointment.

Appointment preparation texts

With your separate permission, Leverage Our Sun LLC may send appointment reminders, preparation instructions and utility usage links. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is optional and is not required to book or purchase. We keep the consent disclosure, method, date, evidence and message history to provide this service and honor your choices. Mobile numbers and SMS opt-in consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. Service providers may process information needed to deliver and support messages. See our SMS terms.

Access to your information

Account access is restricted by server permissions. Customer accounts can access their linked project and submissions. Sales representatives receive information permitted for their assigned work. W-9 downloads require authorized administrator access and recent authenticator verification.

Documents

Private documents are delivered through access-controlled application endpoints. Guest bill reports are limited to the submitting browser; existing customer and staff records still require authorized account access. We do not provide public W-9 links or display tax IDs on normal dashboard pages.

Your connection

Use the HTTPS address shown in your browser before entering personal information. An encrypted connection protects information in transit; it does not by itself certify every aspect of system security.

Questions or corrections

Contact your Leverage Our Sun representative or account administrator to request help with account information.

Address suggestions and property imagery

When Google address suggestions are enabled, the address you type is sent to Google Maps to show matching addresses and fill the address fields you select. Use of this feature is subject to the Google Maps Terms of Service and Google Privacy Policy. Otherwise, address suggestions are provided by Esri. You can always type or correct your address manually.

To display a satellite roof view to authorized CRM users, the property address may be sent to Esri. Names, phone numbers, and email addresses are not sent for this lookup. Satellite imagery may be older than current conditions and does not verify roof orientation, roof condition, or installed equipment.

Optional property preview

With your bill report, you can use the electricity service address from the bill or enter a home address. Selecting Find my home sends only that address to the U.S. Census Bureau to locate an approximate street position, and requests aerial imagery from USGS. After you select and confirm the roof, its aerial image and selected point are sent to OpenAI for a preliminary visual review. Names, contact details and your bill are not included in that roof-image request. The image, property address and resulting outlines are saved privately with the report and available to authorized representatives. Guest access uses the same temporary report cookie. Images can be old or unclear, and neither automatic detection nor the panel layout verifies installed equipment or provides an installation design.